Lemon Way incident

Partial interruption of service for our payments platform

Notice Resolved View vendor source →

Lemon Way experienced a notice incident on January 13, 2026, lasting 22h 34m. The incident has been resolved; the full update timeline is below.

Started
Jan 13, 2026, 11:25 PM UTC
Resolved
Jan 14, 2026, 10:00 PM UTC
Duration
22h 34m
Detected by Pingoru
Jan 13, 2026, 11:25 PM UTC

Update timeline

  1. resolved Jan 13, 2026, 11:25 PM UTC

    Dear customers, Following the incident we had at the end of November 2025, our integrator conducted a maintenance tonight at 23h (Paris time) to remediate one the final issues we had internally. This maintenance was supposed to be straight forward but unfortunately, there were some complications. For approximately 1 hour, transactions may or may have not been interrupted but the situation is now resolved. We offer our sincere apologies for the inconvenience. Lemonway's Production team.