Resolved after 1 day 8 hours, affecting Sandbox OAuth, on January 15, 2026.
Dear customers, The incident's root cause has been identified and remediated at 13h09. Oauth in the payment sandbox is functional again. We have already made sure this would not happen in production but regardless, we will be carefully monitoring Oauth in sandbox & production in the coming days & weeks to insure the component remains stable. Thank you for your patience, Lemonway's Production Team.
Affected components
Update timeline
- investigating Jan 16, 2026, 11:32 AM UTC
Dear customers, Since yesterday evening, we've been facing an outage with our Oauth component in the Payment Sandbox. We have been investigating the issue since this morning. Once we find the solution, we will make sure the problem does not happen in production. Thank you for your patience, Lemonway's Production Team.
- monitoring Jan 16, 2026, 12:44 PM UTC
Dear customers, The incident's root cause has been identified and remediated at 13h09. Oauth in the payment sandbox is functional again. We have already made sure this would not happen in production but regardless, we will be carefully monitoring Oauth in sandbox & production in the coming days & weeks to insure the component remains stable. Thank you for your patience, Lemonway's Production Team.
- resolved Jan 17, 2026, 08:05 AM UTC
This incident has been resolved.
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