Resolved after 24 minutes, affecting Production Dashboard, on January 29, 2026.
The analysis has allowed us to identify the root cause of the incident. Corrective actions are currently being implemented.
Affected components
Production Dashboard
Update timeline
- identified Jan 29, 2026, 07:56 AM UTC
We are currently facing a bank statement issue impacting our crediting processes. As a result, you might experience a delay regarding : - Incoming transfers - SDD - Checks - Chargebacks We are really sorry for the inconvenience it might cause.
- monitoring Jan 29, 2026, 08:04 AM UTC
The analysis has allowed us to identify the root cause of the incident. Corrective actions are currently being implemented.
- resolved Jan 29, 2026, 08:21 AM UTC
This incident has been resolved.
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