Lemon Way incident

Crediting Delay Identified

Notice Resolved View vendor source →
Started
Feb 20, 2026, 09:57 AM UTC
Resolved
Feb 20, 2026, 04:49 PM UTC
Duration
6h 52m
Detected by Pingoru
Feb 20, 2026, 09:57 AM UTC

Affected components

Production Dashboard

Update timeline

  1. identified Feb 20, 2026, 09:57 AM UTC

    We are currently facing a bank statement issue impacting our crediting processes. This issue is limited to clients holding a Barclays IT and DE account and concerns the bank statements dated 18/02. As a result, you might experience a delay regarding : - Incoming transfers We are really sorry for the inconvenience it might cause.

  2. monitoring Feb 20, 2026, 04:10 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 20, 2026, 04:49 PM UTC

    This incident has been resolved.

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