Resolved after 6 hours 52 minutes, affecting Production Dashboard, on February 20, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Production Dashboard
Update timeline
- identified Feb 20, 2026, 09:57 AM UTC
We are currently facing a bank statement issue impacting our crediting processes. This issue is limited to clients holding a Barclays IT and DE account and concerns the bank statements dated 18/02. As a result, you might experience a delay regarding : - Incoming transfers We are really sorry for the inconvenience it might cause.
- monitoring Feb 20, 2026, 04:10 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 20, 2026, 04:49 PM UTC
This incident has been resolved.
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