Lemon Way incident

Crediting Delay Identified

Resolved after 3 hours 6 minutes, affecting Production Dashboard, on February 27, 2026.

identified Feb 27, 2026, 08:08 AM UTC

We are currently facing a bank statement issue impacting our crediting processes. This issue is limited to clients holding a Barclays IT and DE account. As a result, you might experience a delay regarding : - Incoming transfers We are really sorry for the inconvenience it might cause.

Started
Feb 27, 2026, 08:08 AM UTC
Resolved
Feb 27, 2026, 11:15 AM UTC
Duration
3h 6m
Detected by Pingoru
Feb 27, 2026, 08:08 AM UTC

Affected components

Production Dashboard

Update timeline

  1. identified Feb 27, 2026, 08:08 AM UTC

    We are currently facing a bank statement issue impacting our crediting processes. This issue is limited to clients holding a Barclays IT and DE account. As a result, you might experience a delay regarding : - Incoming transfers We are really sorry for the inconvenience it might cause.

  2. resolved Feb 27, 2026, 11:15 AM UTC

    This incident has been resolved.

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