Legora incident

File uploads and Add-ins not working

Minor Resolved View vendor source →

Legora experienced a minor incident on August 12, 2026 affecting EU instance and AP instance and 1 more component, lasting 5m. The incident has been resolved; the full update timeline is below.

Started
Aug 12, 2026, 08:54 AM UTC
Resolved
Aug 12, 2026, 09:00 AM UTC
Duration
5m
Detected by Pingoru
Aug 12, 2026, 08:54 AM UTC

Affected components

EU instanceAP instanceUS instanceAU instance

Update timeline

  1. identified Aug 12, 2026, 08:54 AM UTC

    Status: Identified We're aware of an issue affecting file uploads and Word Add-ins. Our team is actively working on a fix and we'll post updates here as we have them. Affected components AP instance (Degraded performance) US instance (Degraded performance) EU instance (Degraded performance) AU instance (Degraded performance)

  2. identified Aug 12, 2026, 08:58 AM UTC

    Status: Identified EU & US fully operational Affected components AU instance (Degraded performance) AP instance (Degraded performance) US instance (Operational) EU instance (Operational)

  3. resolved Aug 12, 2026, 09:00 AM UTC

    Status: Resolved The issue has been resolved and the system is operating normally. Affected components AP instance (Operational) US instance (Operational) EU instance (Operational) AU instance (Operational)