Legora incident

Increase in failed document processing in the EU Region

Minor Resolved View vendor source →

Legora experienced a minor incident on September 29, 2026 affecting EU instance, lasting 3h 35m. The incident has been resolved; the full update timeline is below.

Started
Sep 29, 2026, 10:05 AM UTC
Resolved
Sep 29, 2026, 01:40 PM UTC
Duration
3h 35m
Detected by Pingoru
Sep 29, 2026, 10:05 AM UTC

Affected components

EU instance

Update timeline

  1. investigating Sep 29, 2026, 10:05 AM UTC

    Status: Investigating We are investigating an increase in failed document processing in the EU Region Affected components EU instance (Degraded performance)

  2. resolved Sep 29, 2026, 01:40 PM UTC

    Status: Resolved Between 12:05 and 15:40 CET on September 29, users may have experienced an increase in failed document processing in the EU Region. The issue has been resolved and the service is operating normally. Affected components EU instance (Operational)