Legora incident

Agent service is facing issues across all regions

Minor Resolved View vendor source →

Legora experienced a minor incident on August 25, 2026 affecting EU instance and AP instance and 1 more component, lasting 31m. The incident has been resolved; the full update timeline is below.

Started
Aug 25, 2026, 11:04 AM UTC
Resolved
Aug 25, 2026, 11:35 AM UTC
Duration
31m
Detected by Pingoru
Aug 25, 2026, 11:04 AM UTC

Affected components

EU instanceAP instanceUS instanceAU instance

Update timeline

  1. investigating Aug 25, 2026, 11:04 AM UTC

    Status: Investigating Agent service is facing issues across all regions Affected components AU instance (Partial outage) AP instance (Partial outage) US instance (Partial outage) EU instance (Partial outage)

  2. investigating Aug 25, 2026, 11:05 AM UTC

    Status: Investigating We are investigating an increased error rate in the XX Region. Affected components AU instance (Degraded performance) AP instance (Degraded performance) US instance (Degraded performance) EU instance (Degraded performance)

  3. investigating Aug 25, 2026, 11:06 AM UTC

    Status: Investigating Agent service is facing issues across all regions Affected components EU instance (Degraded performance) AU instance (Degraded performance) AP instance (Degraded performance) US instance (Degraded performance)

  4. investigating Aug 25, 2026, 11:32 AM UTC

    Status: Investigating Incident resolved. Affected components AP instance (Operational) US instance (Operational) EU instance (Operational) AU instance (Operational)

  5. resolved Aug 25, 2026, 11:35 AM UTC

    Status: Resolved The issue has been resolved and the system is operating normally. Affected components AP instance (Operational) US instance (Operational) EU instance (Operational) AU instance (Operational)