Resolved after 44 minutes, affecting Activations - Admin and Activations - Public API and 1 more, on October 7, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Activations - AdminActivations - Public APIActivations - Onsite WebActivations - Public Site
Update timeline
- investigating Oct 07, 2026, 01:18 PM UTC
Activations platform (APIs, Public Web Activations, Admin CMS) suffered from degraded availability between 8:08 - 8:52 AM EDT related to an internal DNS issue with our services. The availability issue was resolved, and investigation for complete root cause and additional mitigation is under way.
- identified Oct 07, 2026, 01:19 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 07, 2026, 01:19 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 07, 2026, 01:19 PM UTC
This incident has been resolved.
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