LaunchDarkly incident

Delay in Session Replay and Error ingest

Resolved after 40 minutes, affecting Observability Data Ingest (Sessions, Errors), on July 28, 2026.

resolved Jul 28, 2026, 08:04 PM UTC

The issue with session replay and error ingest has been resolved. We've caught up on all backlogged data as of 1:01pm PT.

Started
Jul 28, 2026, 07:24 PM UTC
Resolved
Jul 28, 2026, 08:04 PM UTC
Duration
40m
Detected by Pingoru
Jul 28, 2026, 07:24 PM UTC

Affected components

Observability Data Ingest (Sessions, Errors)

Update timeline

  1. identified Jul 28, 2026, 07:24 PM UTC

    Customers are experiencing delayed session replay and error ingest as of 11:03am PT. We have identified the issue and are continuing our work to resolve it. Data loss is not expected.

  2. monitoring Jul 28, 2026, 07:41 PM UTC

    The issue with session replay and error ingest has been identified and a fix has been implemented. We expect to catch up on all backlogged data ingest in ~15 minutes. No data has been lost.

  3. resolved Jul 28, 2026, 08:04 PM UTC

    The issue with session replay and error ingest has been resolved. We've caught up on all backlogged data as of 1:01pm PT.

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