Resolved after 4 days 17 hours, affecting Data Export and Metrics and 1 more, on June 8, 2026.
We have made major progress. We identified that a small percentage of event data was lost during two windows: June 9, 11:41 - 11:59 UTC and June 10, 23:55 UTC - June 11, 00:21 UTC. Some event-based features may show incomplete data while backfills and recovery continue. We are continuing to monitor and will provide another update when recovery is complete.
Affected components
Update timeline
- identified Jun 08, 2026, 08:46 PM UTC
We are currently experiencing delays in event ingestion impacting multiple product areas starting at 12:40pm PT. We have identified the issue and are working on a fix. No data has been lost.
- monitoring Jun 08, 2026, 09:24 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jun 09, 2026, 02:03 AM UTC
We are monitoring the status of our services.
- monitoring Jun 09, 2026, 02:23 AM UTC
We are continuing to monitor for any further issues.
- monitoring Jun 09, 2026, 12:08 PM UTC
We have made partial progress. Some features may show data gaps while we complete recovery. We are continuing to monitor.
- monitoring Jun 10, 2026, 06:54 PM UTC
We have made partial progress. Some features may show data gaps while we complete recovery. We are continuing to monitor.
- monitoring Jun 11, 2026, 01:31 AM UTC
We have made partial progress. We have identified a brief period of event data loss, and some event-based features may show incomplete data while we continue recovery. We are continuing to monitor.
- monitoring Jun 11, 2026, 04:07 AM UTC
We are continuing to monitor for any further issues.
- monitoring Jun 11, 2026, 04:07 AM UTC
We have made partial progress. We have identified a brief period of event data loss, and some event-based features may show incomplete data while we continue recovery. We are continuing to monitor.
- monitoring Jun 11, 2026, 04:12 AM UTC
We have made partial progress. We have identified a brief period of event data loss, and some event-based features may show incomplete data while we continue recovery. We are continuing to monitor.
- monitoring Jun 11, 2026, 05:14 AM UTC
We have made partial progress. We identified that a small percentage of event data was lost during two windows: June 9, 11:41 - 11:59 UTC and June 10, 23:55 UTC - June 11, 00:21 UTC. Some event-based features may show incomplete data while backfills and recovery continue. We are continuing to monitor and will provide another update when recovery is complete.
- monitoring Jun 11, 2026, 03:37 PM UTC
We have made major progress. We identified that a small percentage of event data was lost during two windows: June 9, 11:41 - 11:59 UTC and June 10, 23:55 UTC - June 11, 00:21 UTC. Some event-based features may show incomplete data while backfills and recovery continue. We are continuing to monitor and will provide another update when recovery is complete.
- monitoring Jun 12, 2026, 10:15 PM UTC
We have made major progress. We identified that a small percentage of event data was lost during two windows: June 9, 11:41 - 11:59 UTC and June 10, 23:55 UTC - June 11, 00:21 UTC. Some event-based features may show incomplete data while backfills and recovery continue. We are continuing to monitor and will provide another update when recovery is complete.
- resolved Jun 13, 2026, 01:52 PM UTC
This incident has been resolved.
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