LaunchDarkly incident

Email notifications are not being delivered

Resolved after 26 minutes, affecting Emails and notifications, on November 9, 2026.

monitoring Nov 09, 2026, 03:06 PM UTC

We identified an issue that prevented some email notifications from LaunchDarkly from being delivered, including verification emails sent when signing in from a new device or browser. A fix has been applied and emails are now being delivered. We're continuing to monitor to confirm delivery is fully restored.

Started
Nov 09, 2026, 02:48 PM UTC
Resolved
Nov 09, 2026, 03:14 PM UTC
Duration
26m
Detected by Pingoru
Nov 09, 2026, 02:48 PM UTC

Affected components

Emails and notifications

Update timeline

  1. investigating Nov 09, 2026, 02:48 PM UTC

    We are investigating an issue where email notifications from LaunchDarkly are not being delivered. This includes emails such as organization verification codes sent when signing in from a new device or browser. We are working to restore email delivery and will post an update as soon as it is resolved.

  2. monitoring Nov 09, 2026, 03:06 PM UTC

    We identified an issue that prevented some email notifications from LaunchDarkly from being delivered, including verification emails sent when signing in from a new device or browser. A fix has been applied and emails are now being delivered. We're continuing to monitor to confirm delivery is fully restored.

  3. resolved Nov 09, 2026, 03:14 PM UTC

    Delivery is fully restored. This incident has been resolved.

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