Laserfiche incident

Repository outage

Major Resolved View vendor source →

Laserfiche experienced a major incident on June 25, 2025 affecting Repository Service and Repository Service and 1 more component, lasting 37m. The incident has been resolved; the full update timeline is below.

Started
Jun 25, 2025, 01:38 AM UTC
Resolved
Jun 25, 2025, 02:15 AM UTC
Duration
37m
Detected by Pingoru
Jun 25, 2025, 01:38 AM UTC

Affected components

Repository ServiceRepository ServiceRepository Service

Update timeline

  1. investigating Jun 25, 2025, 01:38 AM UTC

    We are aware of issues accessing Laserfiche repositories. We are actively investigating.

  2. monitoring Jun 25, 2025, 02:01 AM UTC

    We have implemented a fix. We expect all repositories to be available again.

  3. resolved Jun 25, 2025, 02:15 AM UTC

    We've confirmed that all repositories are accessible again.