Laserfiche incident

[US] Customers may experience an issue with the "Monitor" page not loading in Process Automation applications

Notice Resolved View vendor source →

Laserfiche experienced a notice incident on January 24, 2024 affecting Forms, lasting 5h 46m. The incident has been resolved; the full update timeline is below.

Started
Jan 24, 2024, 12:16 AM UTC
Resolved
Jan 24, 2024, 06:03 AM UTC
Duration
5h 46m
Detected by Pingoru
Jan 24, 2024, 12:16 AM UTC

Affected components

Forms

Update timeline

  1. investigating Jan 24, 2024, 12:16 AM UTC

    We are currently investigating this issue. Refreshing the page may allow it to load.

  2. monitoring Jan 24, 2024, 04:27 AM UTC

    Mitigations have been applied to address the issue and we will continue to monitor the results.

  3. resolved Jan 24, 2024, 06:03 AM UTC

    The issue has been resolved.