Laserfiche incident

[US] Process Automation may not be available

Major Resolved View vendor source →

Laserfiche experienced a major incident on November 25, 2024 affecting Process Automation, lasting 1h 46m. The incident has been resolved; the full update timeline is below.

Started
Nov 25, 2024, 10:10 PM UTC
Resolved
Nov 25, 2024, 11:57 PM UTC
Duration
1h 46m
Detected by Pingoru
Nov 25, 2024, 10:10 PM UTC

Affected components

Process Automation

Update timeline

  1. investigating Nov 25, 2024, 10:10 PM UTC

    We are currently investigating this issue.

  2. monitoring Nov 25, 2024, 10:39 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Nov 25, 2024, 10:40 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 25, 2024, 11:57 PM UTC

    The issue has been resolved.