Laserfiche incident

[US] Some users may experience performance or availability issues when accessing their repository

Minor Resolved View vendor source →

Laserfiche experienced a minor incident on March 27, 2025 affecting Repository Service, lasting 1h 44m. The incident has been resolved; the full update timeline is below.

Started
Mar 27, 2025, 06:14 PM UTC
Resolved
Mar 27, 2025, 07:59 PM UTC
Duration
1h 44m
Detected by Pingoru
Mar 27, 2025, 06:14 PM UTC

Affected components

Repository Service

Update timeline

  1. investigating Mar 27, 2025, 06:14 PM UTC

    We are investigating an issue where some repositories may be experiencing performance or availability issues.

  2. monitoring Mar 27, 2025, 06:43 PM UTC

    The issue has been mitigated and we will continue monitoring the results. Users should be able to access their repositories normally again.

  3. resolved Mar 27, 2025, 07:59 PM UTC

    The issue has been resolved.