Laserfiche incident

[US] Some customers might have experienced slowness or received a database error performing repository operations.

Notice Resolved View vendor source →

Laserfiche experienced a notice incident on January 22, 2024 affecting Repository Service, lasting 2h 13m. The incident has been resolved; the full update timeline is below.

Started
Jan 22, 2024, 05:53 PM UTC
Resolved
Jan 22, 2024, 08:07 PM UTC
Duration
2h 13m
Detected by Pingoru
Jan 22, 2024, 05:53 PM UTC

Affected components

Repository Service

Update timeline

  1. monitoring Jan 22, 2024, 05:53 PM UTC

    Mitigations have been applied to address the issue and we will continue to monitor the results.

  2. resolved Jan 22, 2024, 08:07 PM UTC

    The issue has been resolved.