Laserfiche incident

[US] - Users may experience degraded performance in Workflow business rule related activities

Minor Resolved View vendor source →

Laserfiche experienced a minor incident on September 12, 2024 affecting Process Automation, lasting 45m. The incident has been resolved; the full update timeline is below.

Started
Sep 12, 2024, 06:42 PM UTC
Resolved
Sep 12, 2024, 07:28 PM UTC
Duration
45m
Detected by Pingoru
Sep 12, 2024, 06:42 PM UTC

Affected components

Process Automation

Update timeline

  1. investigating Sep 12, 2024, 06:42 PM UTC

    We are investigating a performance issue related to Workflow business rule related activitites

  2. monitoring Sep 12, 2024, 06:58 PM UTC

    A fix has been implemented to address the issue. We will continue to monitor the situation.

  3. resolved Sep 12, 2024, 07:28 PM UTC

    The issue has been resolved.