Laserfiche incident

US - 502 Bad Gateway error when accessing some parts of Forms Process Automation

Notice Resolved View vendor source →

Laserfiche experienced a notice incident on November 20, 2024 affecting Forms, lasting 35m. The incident has been resolved; the full update timeline is below.

Started
Nov 20, 2024, 10:06 PM UTC
Resolved
Nov 20, 2024, 10:42 PM UTC
Duration
35m
Detected by Pingoru
Nov 20, 2024, 10:06 PM UTC

Affected components

Forms

Update timeline

  1. monitoring Nov 20, 2024, 10:06 PM UTC

    We are monitoring an issue where trying to access Tasks or Forms site results in a 502 Bad Gateway error. This issue took place around 1:30 pm Pacific time. We have implemented a fix for this issue and we are monitoring.

  2. resolved Nov 20, 2024, 10:42 PM UTC

    This issue has been resolved.