LanSchool Air incident

LSA Prod - Major Service Disruption

Resolved after 1 hour 17 minutes, affecting General Website (lanschool.com) and Socket Server Availability and 1 more, on August 27, 2020.

monitoring Aug 27, 2020, 03:56 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Aug 27, 2020, 03:12 PM UTC
Resolved
Aug 27, 2020, 04:29 PM UTC
Duration
1h 17m
Detected by Pingoru
Aug 27, 2020, 03:12 PM UTC

Affected components

General Website (lanschool.com)Socket Server AvailabilityLogin and AuthenticationApi Availability

Update timeline

  1. investigating Aug 27, 2020, 03:12 PM UTC

    We are currently experiencing a disruption to the LanschoolAir service. Product functionality and performance may be impacted as a result. We appreciate your patience while we work to resolve this issue.

  2. monitoring Aug 27, 2020, 03:56 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 27, 2020, 04:29 PM UTC

    This incident has been resolved.

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