Resolved after 1 day, on February 1, 2021.
A fix has been implemented and we are monitoring the results.
Update timeline
- investigating Feb 01, 2021, 08:26 PM UTC
We are experiencing degraded performance on Lanschool-Premier and are working to resolve the issue.
- investigating Feb 01, 2021, 09:11 PM UTC
The issue with degraded performance has been resolved. We are continuing to monitor the situation.
- monitoring Feb 01, 2021, 09:12 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 02, 2021, 08:35 PM UTC
This incident has been resolved.
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