Resolved after 4 hours 15 minutes, on February 8, 2021.
We have resolved the issue and classes imported from Clever should now be available for all customers. If you see additional issues, please contact Support through our Help Center at helpdesk.lanschoolair.com.
Update timeline
- monitoring Feb 08, 2021, 05:43 PM UTC
Some customers have reported issues with Clever classes not appearing in LanSchool Air. A fix has been put in place and we will continue to monitor the results. We apologize for the disruption this has caused. If your teachers are still not seeing classes imported from Clever, the Site Admin may need to initiate a manual resync from LanSchool Air > Settings > Setup. If you see additional issues, please contact support through our Help Center at helpdesk.lanschoolair.com.
- resolved Feb 08, 2021, 09:59 PM UTC
We have resolved the issue and classes imported from Clever should now be available for all customers. If you see additional issues, please contact Support through our Help Center at helpdesk.lanschoolair.com.
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