LanSchool Air incident

LanSchool Air - Login Issues

Resolved after 1 hour 23 minutes, affecting Login and Authentication, on April 15, 2021.

resolved Apr 15, 2021, 10:14 PM UTC

This incident has been resolved. If you see additional issues or need any assistance, please contact support through our Help Center at helpdesk.lanschoolair.com

Started
Apr 15, 2021, 08:51 PM UTC
Resolved
Apr 15, 2021, 10:14 PM UTC
Duration
1h 23m
Detected by Pingoru
Apr 15, 2021, 08:51 PM UTC

Affected components

Login and Authentication

Update timeline

  1. investigating Apr 15, 2021, 08:51 PM UTC

    We are investigating an issue preventing users from logging in to LanSchool Air. Thank you for your patience as we work to resolve this issue as soon as possible.

  2. monitoring Apr 15, 2021, 09:24 PM UTC

    LanSchool Air services have been recovered and users should be able to login. We will continue to monitor for further issues. We apologize for the disruption that this has caused.

  3. resolved Apr 15, 2021, 10:14 PM UTC

    This incident has been resolved. If you see additional issues or need any assistance, please contact support through our Help Center at helpdesk.lanschoolair.com

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