Resolved after 3 hours 13 minutes, affecting General Website (lanschool.com) and Socket Server Availability and 1 more, on May 8, 2021.
We are continuing to monitor for any further issues.
Affected components
General Website (lanschool.com)Socket Server AvailabilityLogin and AuthenticationApi Availability
Update timeline
- identified May 08, 2021, 02:44 AM UTC
LanSchool Air is unavailable for customers in North and South America. We are working to restore service as quickly as possible. We apologize for the inconvenience this has caused
- monitoring May 08, 2021, 03:56 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring May 08, 2021, 04:11 AM UTC
We are continuing to monitor for any further issues.
- resolved May 08, 2021, 05:58 AM UTC
This incident has been resolved.
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