Resolved after 9 hours 17 minutes, affecting Api Availability, on January 11, 2024.
We have identified the fix and will be applying it as soon as possible. Thank you for your patience.
Affected components
Update timeline
- investigating Jan 11, 2024, 03:39 PM UTC
We are aware of an issue affecting Clever rostering and will post an update shortly.
- investigating Jan 11, 2024, 03:42 PM UTC
We are aware of an issue causing class rosters imported from Clever to not appear for some customers. Our engineers are working on a solution and we will post another update soon. Thank you for your patience and we apologize for the inconvenience this has caused.
- identified Jan 11, 2024, 09:50 PM UTC
We have identified the fix and will be applying it as soon as possible. Thank you for your patience.
- resolved Jan 12, 2024, 12:57 AM UTC
A fix has been implemented and we are monitoring the results.
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