Resolved after 4 hours 6 minutes, affecting Login and Authentication, on September 12, 2024.
This incident has been resolved. All systems are operational. Thank you for your patience.
Affected components
Update timeline
- investigating Sep 12, 2024, 05:02 PM UTC
Our engineers have identified an issue with the performance of LanSchool Air in the Americas region. Customers may be unable to login or access their classes. Our team is working to identify and resolve the issue as quickly as possible. Please check back periodically at https://status.lanchool.com for additional information. We will provide an update soon.
- investigating Sep 12, 2024, 05:47 PM UTC
Our engineers continue to diligently work on a resolution to the issue. Thank you for your patience.
- monitoring Sep 12, 2024, 06:03 PM UTC
A fix has been implemented and we are monitoring the results. If you continue to have issues, please log out and log back in to LanSchool Air.
- investigating Sep 12, 2024, 06:21 PM UTC
There continues to be an issue. Customers may be unable to login or access their classes. Our team is working to identify and resolve the issue as quickly as possible. Please check back periodically at https://status.lanchoolair.com for additional information. We will provide an update soon.
- investigating Sep 12, 2024, 07:13 PM UTC
There continues to be an issue. Customers may be unable to login or access their classes. Our team is working to identify and resolve the issue as quickly as possible. Please check back periodically at https://status.lanschoolair.com for additional information. We will provide an update soon.
- monitoring Sep 12, 2024, 08:01 PM UTC
A fix has been implemented and we are monitoring the results. If you continue to have issues, please log out and log back in to LanSchool Air.
- resolved Sep 12, 2024, 09:09 PM UTC
This incident has been resolved. All systems are operational. Thank you for your patience.
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