Langfuse incident

Our media API returns 500 errors

Major Resolved

Langfuse experienced a major incident on June 8, 2026, lasting 57m. The incident has been resolved; the full update timeline is below.

Started
Jun 08, 2026, 06:57 PM UTC
Resolved
Jun 08, 2026, 07:55 PM UTC
Duration
57m
Detected by Pingoru
Jun 08, 2026, 06:57 PM UTC

Update timeline

  1. investigating Jun 08, 2026, 06:57 PM UTC

    We observe that our api/public/media endpoint currently returns 500 status errors as our underlying database has performance issues.

  2. investigating Jun 08, 2026, 07:54 PM UTC

    We scaled our underlying infrastructure and are processing media uploads without errors.

  3. resolved Jun 10, 2026, 02:45 PM UTC

    We scaled our infrastructure and are processing media uploads without errors.