LangChain incident

Fetching traces timing out

Minor Resolved View vendor source →

LangChain experienced a minor incident on August 26, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 26, 2026, 04:53 PM UTC
Resolved
Aug 26, 2026, 04:53 PM UTC
Duration
—
Detected by Pingoru
Aug 26, 2026, 04:53 PM UTC

Update timeline

  1. investigating Aug 26, 2026, 04:16 PM UTC

    Status: Investigating We are currently investigating an issue where some trace loads are timing out

  2. investigating Aug 26, 2026, 04:26 PM UTC

    Status: Investigating Currently dealing with some heavy queries causing issues fetching traces. We are scaling out our system which should remediate.

  3. investigating Aug 26, 2026, 04:27 PM UTC

    Status: Investigating This is primarily affecting run querying

  4. monitoring Aug 26, 2026, 04:42 PM UTC

    Status: Monitoring We've identified the query causing problems to our systems and have pushed a mitigation. All systems look recovered but we are monitoring for any other problems.

  5. resolved Aug 26, 2026, 04:53 PM UTC

    Status: Resolved A pathological query was impacting other query services. We've added protections against the pathological case and scaled up our query services. All services are now functioning as normal