LangChain incident

High latencies and increased rate of 500s for analytical queries (stats and dashboards)

Minor Resolved View vendor source →

LangChain experienced a minor incident on August 3, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 03, 2026, 09:13 PM UTC
Resolved
Aug 03, 2026, 09:13 PM UTC
Duration
—
Detected by Pingoru
Aug 03, 2026, 09:13 PM UTC

Update timeline

  1. investigating Aug 03, 2026, 06:15 PM UTC

    Status: Investigating We are aware of an issue causing high latency and intermittent HTTP 500 errors for analytical queries (Stats and Dashboards) in LangSmith. Our team is actively investigating and working on a resolution.

  2. investigating Aug 03, 2026, 06:20 PM UTC

    Status: Investigating We are aware of an issue causing high latency and intermittent HTTP 500 errors for analytical queries (Stats and Dashboards) in LangSmith. Our team is actively investigating and working on a resolution.

  3. monitoring Aug 03, 2026, 07:49 PM UTC

    Status: Monitoring We have identified the root cause, mitigated the issue, and are actively monitoring the service to ensure continued stability.

  4. resolved Aug 03, 2026, 09:13 PM UTC

    Status: Resolved The issue has been resolved, and service has returned to normal. We identified the root cause, implemented a mitigation, and have observed stable system performance following the change. We will continue to monitor the service closely to ensure ongoing stability. Thank you for your patience while we worked to resolve this issue.