LANDR Outage History

LANDR is up right now

LANDR had 7 outages in the last 2 years totaling 56h 15m of downtime — averaging 0.3 incidents per month.

There were 7 LANDR outages since October 3, 2024 totaling 56h 15m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.landr.com

Major September 1, 2026

Mail delivery issues

Detected by Pingoru
Sep 01, 2026, 03:06 PM UTC
Resolved
Sep 01, 2026, 09:44 PM UTC
Duration
6h 38m
Affected: Authentication
Timeline · 6 updates
  1. investigating Sep 01, 2026, 03:06 PM UTC

    We are observing mail delivery issues related to a third party provider. Emails sent by the platform, including authentication-related emails are currently not being deliverted. We are monitoring the situation.

  2. investigating Sep 01, 2026, 03:06 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Sep 01, 2026, 05:58 PM UTC

    We're noticing an improvement in email delivery. We keep monitoring the situation.

  4. monitoring Sep 01, 2026, 06:34 PM UTC

    We are continuing to monitor for any further issues.

  5. monitoring Sep 01, 2026, 07:08 PM UTC

    We are no longer observing email delivery failures. Thank you for your understanding.

  6. resolved Sep 01, 2026, 09:44 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 22, 2026

Issues with Samples purchases

Detected by Pingoru
Apr 22, 2026, 02:05 PM UTC
Resolved
Apr 22, 2026, 08:35 PM UTC
Duration
6h 30m
Affected: Samples websiteBilling
Timeline · 5 updates
  1. investigating Apr 22, 2026, 02:05 PM UTC

    We are currently investigating this issue.

  2. investigating Apr 22, 2026, 02:06 PM UTC

    We are currently investigating an issue regarding purchase of new samples. Downloads of already purchased and free samples are not affected.

  3. identified Apr 22, 2026, 02:49 PM UTC

    We are still working with our service provider to mitigate this issue. New downloads of samples fail to be added to your Downloads collection. A page refresh allows to download them after (or before) getting the error. Once the issue is fixed they will appear in your Downloads as expected.

  4. identified Apr 22, 2026, 04:45 PM UTC

    A temporary fix has been implemented and deployed. Users that click download on a pack/sample and consume a credit will now be able to download it seamlessly. However, recently bought packs and samples will not appear in the user's collection. We are still working with our service provider to fully resolve this issue.

  5. resolved Apr 22, 2026, 08:35 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 26, 2026

LANDR Stems performance degradation

Detected by Pingoru
Jan 26, 2026, 10:46 PM UTC
Resolved
Jan 27, 2026, 06:35 PM UTC
Duration
19h 49m
Affected: Mastering (library)
Timeline · 3 updates
  1. investigating Jan 26, 2026, 10:46 PM UTC

    We are observing a degradation in performance while generating Stems from the Library or through the LANDR Stems Plugin. Stem separation jobs might take longer to complete. We are investigating this issue.

  2. monitoring Jan 27, 2026, 05:35 PM UTC

    A fix has been deployed and we are monitoring the results

  3. resolved Jan 27, 2026, 06:35 PM UTC

    The incident has been resolved and performance has been restored. Thank you for your understanding.

Read the full incident report →

Major January 17, 2026

Payments issues

Detected by Pingoru
Jan 17, 2026, 08:52 PM UTC
Resolved
Jan 18, 2026, 03:33 PM UTC
Duration
18h 40m
Affected: Billing
Timeline · 2 updates
  1. investigating Jan 17, 2026, 08:52 PM UTC

    We’re currently experiencing a temporary issue that may prevent purchases in the following countries: Brazil, Chile, Indonesia, and Sweden. We’re monitoring the situation and will share updates as they become available.

  2. resolved Jan 18, 2026, 03:33 PM UTC

    The issue affecting purchases in Brazil, Chile, Indonesia, and Sweden has been resolved. Purchases should now be processing normally. We’ll continue to monitor the situation closely to ensure everything remains stable. Thank you for your patience.

Read the full incident report →

Major October 20, 2025

Data Processing Delays

Detected by Pingoru
Oct 20, 2025, 05:58 PM UTC
Resolved
Oct 20, 2025, 09:23 PM UTC
Duration
3h 25m
Affected: Samples websitePlugins marketplaceAuthenticationBillingCreatorMastering (library)Samples DAW PluginChromaticDistributionSessionsNetworkProjects
Timeline · 2 updates
  1. identified Oct 20, 2025, 05:58 PM UTC

    Our data processing infrastructure is running behind due to problems with our hosting service provider.

  2. resolved Oct 20, 2025, 09:23 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 5, 2024

Samples Search Service Degradation

Detected by Pingoru
Dec 05, 2024, 03:46 PM UTC
Resolved
Dec 05, 2024, 04:51 PM UTC
Duration
1h 5m
Affected: Samples website
Timeline · 2 updates
  1. investigating Dec 05, 2024, 03:46 PM UTC

    We are currently investigating this issue.

  2. resolved Dec 05, 2024, 04:51 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 3, 2024

Partial outage of LANDR services

Detected by Pingoru
Oct 03, 2024, 06:09 PM UTC
Resolved
Oct 03, 2024, 06:16 PM UTC
Duration
6m
Affected: BillingMastering (library)
Timeline · 2 updates
  1. investigating Oct 03, 2024, 06:09 PM UTC

    We are currently investigating this issue.

  2. resolved Oct 03, 2024, 06:16 PM UTC

    This incident has been resolved.

Read the full incident report →