LANDR had 8 outages in the last 2 years totaling 56h 52m of downtime — averaging 0.3 incidents per month.
There were 8 LANDR outages since October 3, 2024 totaling 56h 52m of downtime. Each is summarised below — incident details, duration, and resolution information.
We are currently investigating this issue.
We are continuing to investigate this issue.
This incident has been resolved.
We are observing mail delivery issues related to a third party provider. Emails sent by the platform, including authentication-related emails are currently not being deliverted. We are monitoring the situation.
We are continuing to investigate this issue.
We're noticing an improvement in email delivery. We keep monitoring the situation.
We are continuing to monitor for any further issues.
We are no longer observing email delivery failures. Thank you for your understanding.
This incident has been resolved.
We are currently investigating this issue.
We are currently investigating an issue regarding purchase of new samples. Downloads of already purchased and free samples are not affected.
We are still working with our service provider to mitigate this issue. New downloads of samples fail to be added to your Downloads collection. A page refresh allows to download them after (or before) getting the error. Once the issue is fixed they will appear in your Downloads as expected.
A temporary fix has been implemented and deployed. Users that click download on a pack/sample and consume a credit will now be able to download it seamlessly. However, recently bought packs and samples will not appear in the user's collection. We are still working with our service provider to fully resolve this issue.
This incident has been resolved.
We are observing a degradation in performance while generating Stems from the Library or through the LANDR Stems Plugin. Stem separation jobs might take longer to complete. We are investigating this issue.
A fix has been deployed and we are monitoring the results
The incident has been resolved and performance has been restored. Thank you for your understanding.
We’re currently experiencing a temporary issue that may prevent purchases in the following countries: Brazil, Chile, Indonesia, and Sweden. We’re monitoring the situation and will share updates as they become available.
The issue affecting purchases in Brazil, Chile, Indonesia, and Sweden has been resolved. Purchases should now be processing normally. We’ll continue to monitor the situation closely to ensure everything remains stable. Thank you for your patience.
Our data processing infrastructure is running behind due to problems with our hosting service provider.
This incident has been resolved.
We are currently investigating this issue.
This incident has been resolved.
We are currently investigating this issue.
This incident has been resolved.