Landbot had 7 outages in the last 2 years totaling 41h 25m of downtime — averaging 0.3 incidents per month.
There were 7 Landbot outages since June 3, 2025 totaling 41h 25m of downtime. Each is summarised below — incident details, duration, and resolution information.
We are currently investigating this issue.
A fix has been implemented and we are monitoring results.
This incident has been resolved.
We are experiencing degraded performance in bot conversations that rely on Agent Knowledge Bases due to an ongoing incident with our upstream vector database provider: https://status.pinecone.io/incidents/ksj7pvjgtjlj. As a result, operations involving Knowledge Bases — including uploading, updating, deleting, and querying content — may fail or return incomplete results. This may cause agents to retrieve incorrect or missing information and respond inconsistently to end users. We are actively monitoring the situation and will provide updates as soon as the upstream service is restored.
Our upstream vector database provider identified the issue 6 hours ago, we are actively monitoring the status in order to provide updates as soon as the upstream service is restored: https://status.pinecone.io/incidents/ksj7pvjgtjlj
This incident has been resolved.
Cloudflare Global Network experiencing issues, causing Landbot.io to fail. For more details please see https://www.cloudflarestatus.com/
Cloudfare continues to investigate: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7
Cloudfare continues to work on a fix for this issue. More information here: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7
Monitoring - A fix has been implemented by Cloudfare and confirm incident is now resolved. They continue to monitor for errors to ensure all services are back to normal.
Cloudfare continues to see errors drop as they work through services globally and clearing remaining errors and latency. Landbot is working as expected. More details here: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7
Cloudflare has marked the incident as resolved. Nov 18, 2025 - 19:28 UTC https://www.cloudflarestatus.com/incidents/8gmgl950y3h7
This incident has already been resolved ✅ During the incident, we experienced degradation of services in web page, lasting from 12:35PM to 12:41PM
We are currently experiencing a technical issue that is affecting Web bots only. Users may notice that, at certain points in the flow, the bots may stop responding intermittently. Our team is actively investigating the issue and working to restore full functionality as quickly as possible. We apologize for the inconvenience and will provide updates as we make progress.
Fix deployed, verifying resolution.
This incident has been resolved.
We are currently experiencing technical issues that are impacting our bots and overall platform functionality. Our engineering team is investigating the root cause and working on a fix with the highest priority. We’re committed to restoring full service as quickly as possible and minimizing the impact on our users.
The issue has been identified and a fix is being implemented
A fix has been implemented and we are monitoring results
This incident has been resolved.
We are experiencing an issue affecting WhatsApp chatbots, that are unresponsive at this moment. Our team is actively investigating the issue and working to restore full functionality as quickly as possible. We will provide updates as soon as more information becomes available. Thank you for your patience and understanding.
A fix has been implemented and we are monitoring results.
The issue affecting WhatsApp chatbots has now been resolved. Incident Timeline: - At approximately 20:00 CET, we began observing intermittent issues with WhatsApp chatbot responses. - By 02:30 AM CET, the WhatsApp service became completely unresponsive. Our team investigated and worked on restoring the service, which is now fully operational. We apologize for the inconvenience and appreciate your patience while we worked to resolve the issue.