Resolved after 32 minutes, on April 17, 2017.
The SmartLabel API and Landing Pages have fully recovered. The errors were caused by a database issue preventing the API service from retrieving products.
Update timeline
- identified Apr 17, 2017, 02:45 PM UTC
We're experiencing an elevated level of API errors and are currently looking into the issue.
- resolved Apr 17, 2017, 03:18 PM UTC
The SmartLabel API and Landing Pages have fully recovered. The errors were caused by a database issue preventing the API service from retrieving products.
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