Resolved after 2 hours 44 minutes, affecting Global and Instance, on February 25, 2020.
A fix has been implemented and we are monitoring the results.
Affected components
GlobalInstance
Update timeline
- investigating Feb 25, 2020, 09:17 PM UTC
We are currently investigating an issue that is stopping some of our users from successfully logging in. We will update this with further information as it becomes available.
- identified Feb 25, 2020, 10:09 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Feb 25, 2020, 10:35 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 26, 2020, 12:01 AM UTC
This incident has been resolved.
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