kuraCloud incident

PDF Generation issues

Resolved after 4 hours 40 minutes, affecting Global and Task Processing, on April 29, 2020.

monitoring Apr 29, 2020, 10:41 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Apr 29, 2020, 09:48 PM UTC
Resolved
Apr 30, 2020, 02:29 AM UTC
Duration
4h 40m
Detected by Pingoru
Apr 29, 2020, 09:48 PM UTC

Affected components

GlobalTask Processing

Update timeline

  1. investigating Apr 29, 2020, 09:48 PM UTC

    We are currently investigating this issue.

  2. monitoring Apr 29, 2020, 10:41 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 30, 2020, 02:29 AM UTC

    This incident has been resolved.

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