Kudos incident

Kudos Service - Service Degradation

Resolved after 2 hours 57 minutes, affecting Kudos Service, on June 16, 2021.

resolved Jun 16, 2021, 08:00 PM UTC

All systems are operating normally. Kudos experienced a degradation with the Kudos services. This was caused by an issue with our infrastructure.

Started
Jun 16, 2021, 05:03 PM UTC
Resolved
Jun 16, 2021, 08:00 PM UTC
Duration
2h 57m
Detected by Pingoru
Jun 16, 2021, 05:03 PM UTC

Affected components

Kudos Service

Update timeline

  1. identified Jun 16, 2021, 05:03 PM UTC

    Kudos is investigating a degradation with the Kudos services. Users may experience slow response times when loading Kudos multiple services. We have identified an infrastructure issue and are implementing a solution. An update on this incident will be provided at or before 12:00 PM MST.

  2. identified Jun 16, 2021, 05:58 PM UTC

    The team continues to implement a solution to the infrastructure issue that has been identified. An update on this incident will be provided at or before 2:00 PM MST.

  3. monitoring Jun 16, 2021, 06:52 PM UTC

    The team continues has resolved the infrastructure issue and is currently monitoring the systems. An update on this incident will be provided at or before 2:00 PM MST.

  4. resolved Jun 16, 2021, 08:00 PM UTC

    All systems are operating normally. Kudos experienced a degradation with the Kudos services. This was caused by an issue with our infrastructure.

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