KUARIO Outage History

KUARIO is up right now

Pingoru has recorded 52 incidents for KUARIO: 15 in the last 12 months and 5 in the last 90 days.

Source: status.kuario.com

52incidents recorded
15last 12 months
5last 90 days
11 hourstypical duration

Incidents, newest first

Notice January 22, 2025 Reporting Database: Delayed sync, recent transactions are missing 1d 19h Main API

Started Jan 22, 2025, 03:20 PM UTC· resolved Jan 24, 2025, 10:29 AM UTC

  1. identified Jan 22, 2025, 03:20 PM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Jan 24, 2025, 10:29 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 22, 2025 Performance issues 1h 27m Main API, Payment API

Started Jan 22, 2025, 12:14 PM UTC· resolved Jan 22, 2025, 01:41 PM UTC

  1. investigating Jan 22, 2025, 12:14 PM UTC

    We are currently investigating this issue.

  2. monitoring Jan 22, 2025, 12:41 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 22, 2025, 01:41 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 11, 2024 Performance issues printjobs 15h 29m Print API

Started Dec 11, 2024, 03:59 PM UTC· resolved Dec 12, 2024, 07:29 AM UTC

  1. investigating Dec 11, 2024, 03:59 PM UTC

    We are currently experiencing major delays in offering or deleting print jobs. App and Printer Driver users are seeing ‘connection timeout’ notifications when print jobs are uploaded or when the print list is requested or modified.

  2. monitoring Dec 11, 2024, 05:22 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 12, 2024, 07:29 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice November 29, 2024 Dubbele betalingen met KUARIO payment Gateways – Main API

Started Nov 29, 2024, 04:20 PM UTC· resolved Nov 29, 2024, 04:20 PM UTC

  1. resolved Nov 29, 2024, 04:20 PM UTC

    We have just released a fix for the problem experienced by some users of the KUARIO payment gateway. It could happen that a payment was double debited from users' wallets. This problem sometimes occurred in specific situations. If a location has been detected to have a double payment, we recommend upgrading to version 4.6.0 or higher. Version 4.6.0 of the various Gateways are currently available for download from the KUARIO.COM website

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Major November 18, 2024 Problems with processing Twint payments and top-ups 7d 3h Personal portal, Payment API, KUARIO Apps

Started Nov 18, 2024, 10:03 AM UTC· resolved Nov 25, 2024, 01:14 PM UTC

  1. investigating Nov 18, 2024, 10:03 AM UTC

    We are currently experiencing problems processing Twint payments and top-ups. We are investigating this issue. At the moment, it is not yet clear whether this is a problem at Twint or whether the issue is caused at our PSP.

  2. identified Nov 25, 2024, 12:55 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Nov 25, 2024, 01:14 PM UTC

    Issue with Twint are solved.

Read the full incident report →