Kualo experienced a minor incident on August 19, 2026 affecting Capulet, lasting 3h 21m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 19, 2026, 01:11 AM UTC
We are currently experiencing an issue with MySQL on the Capulet server. We are working to resolve this as a priority and will keep you informed at all times. Our apologies for the inconvenience that this is causing
- monitoring Aug 19, 2026, 03:53 AM UTC
We have addressed the underlying service issues, and beleive this to be resolved, though we are continuing to monitor this closely.
- investigating Aug 19, 2026, 04:13 AM UTC
We have unfortunately, identified some additional service impacting issues. This case has been reopened while our system administrators review further
- monitoring Aug 19, 2026, 04:15 AM UTC
We have addressed the underlying service issues, and beleive this to be resolved, though we are continuing to monitor this closely.
- resolved Aug 19, 2026, 04:32 AM UTC
This issue is now fully resolved, though we are continuing to monitor this closely. Our sincere apologies for the inconvenience this has caused.