Kualo experienced a minor incident on August 13, 2026 affecting Romeo, lasting 6h 3m. The incident has been resolved; the full update timeline is below.
Affected components
Romeo
Update timeline
- investigating Aug 13, 2026, 08:11 PM UTC
We are currently experiencing an issue with the PHP Processing on the Romeo server. We are working to resolve this as a priority and will keep you informed at all times. Our apologies for the inconvenience that this is causing
- monitoring Aug 14, 2026, 01:56 AM UTC
We have addressed the underlying service issues, and beleive this to be resolved, though we are continuing to monitor this closely.
- resolved Aug 14, 2026, 02:14 AM UTC
This issue is now fully resolved, though we are continuing to monitor this closely. Our sincere apologies for the inconvenience this has caused.