Kualo experienced a minor incident on August 10, 2026 affecting Juliet and MailMachine, lasting 22m. The incident has been resolved; the full update timeline is below.
Affected components
JulietMailMachine
Update timeline
- investigating Aug 10, 2026, 01:48 AM UTC
We are currently experiencing an issue with IMAP email on the Juliet server. We are working to resolve this as a priority and will keep you informed at all times. Our apologies for the inconvenience that this is causing
- monitoring Aug 10, 2026, 01:52 AM UTC
We have addressed the underlying service issues, and beleive this to be resolved, though we are continuing to monitor this closely.
- resolved Aug 10, 2026, 02:10 AM UTC
This issue is now fully resolved, though we are continuing to monitor this closely. Our sincere apologies for the inconvenience this has caused.