Kualo incident

PHP Processing Issue

Minor Resolved View vendor source →

Kualo experienced a minor incident on August 2, 2026 affecting Viola, lasting 42m. The incident has been resolved; the full update timeline is below.

Started
Aug 02, 2026, 07:28 PM UTC
Resolved
Aug 02, 2026, 08:10 PM UTC
Duration
42m
Detected by Pingoru
Aug 02, 2026, 07:28 PM UTC

Affected components

Viola

Update timeline

  1. investigating Aug 02, 2026, 07:28 PM UTC

    We are currently experiencing an issue with the PHP Processing on the Viola server. We are working to resolve this as a priority and will keep you informed at all times. Our apologies for the inconvenience that this is causing

  2. monitoring Aug 02, 2026, 07:50 PM UTC

    We have addressed the underlying service issues, and beleive this to be resolved, though we are continuing to monitor this closely.

  3. resolved Aug 02, 2026, 08:10 PM UTC

    This issue is now fully resolved, though we are continuing to monitor this closely. Our sincere apologies for the inconvenience this has caused.