Kualo experienced a minor incident on July 30, 2026 affecting Portia and MailMachine and 1 more component, lasting 26m. The incident has been resolved; the full update timeline is below.
Affected components
PortiaMailMachineUSA Network (Tampa, USA)
Update timeline
- investigating Jul 30, 2026, 02:53 AM UTC
We are currently experiencing an issue with POP email on the Portia server. We are working to resolve this as a priority and will keep you informed at all times. Our apologies for the inconvenience that this is causing
- monitoring Jul 30, 2026, 02:59 AM UTC
We have addressed the underlying service issues, and beleive this to be resolved, though we are continuing to monitor this closely.
- resolved Jul 30, 2026, 03:19 AM UTC
This issue is now fully resolved, though we are continuing to monitor this closely. Our sincere apologies for the inconvenience this has caused.