Kualo incident

SSH Access Issue

Minor Resolved View vendor source →

Kualo experienced a minor incident on April 23, 2026 affecting Olivia, lasting 41m. The incident has been resolved; the full update timeline is below.

Started
Apr 23, 2026, 10:36 AM UTC
Resolved
Apr 23, 2026, 11:17 AM UTC
Duration
41m
Detected by Pingoru
Apr 23, 2026, 10:36 AM UTC

Affected components

Olivia

Update timeline

  1. investigating Apr 23, 2026, 10:36 AM UTC

    We are currently experiencing an issue with SSH access on the Olivia server. We are working to resolve this as a priority and will keep you informed at all times. Our apologies for the inconvenience that this is causing

  2. monitoring Apr 23, 2026, 10:57 AM UTC

    We have addressed the underlying service issues, and beleive this to be resolved, though we are continuing to monitor this closely.

  3. resolved Apr 23, 2026, 11:17 AM UTC

    This issue is now fully resolved, though we are continuing to monitor this closely. Our sincere apologies for the inconvenience this has caused.