Kualo experienced a minor incident on April 24, 2026 affecting Juliet, lasting 19m. The incident has been resolved; the full update timeline is below.
Affected components
Juliet
Update timeline
- investigating Apr 24, 2026, 02:43 AM UTC
We are currently experiencing an issue with IMAP email on the Juliet server. We are working to resolve this as a priority and will keep you informed at all times. Our apologies for the inconvenience that this is causing
- monitoring Apr 24, 2026, 02:44 AM UTC
We have addressed the underlying service issues, and beleive this to be resolved, though we are continuing to monitor this closely.
- resolved Apr 24, 2026, 03:02 AM UTC
This issue is now fully resolved, though we are continuing to monitor this closely. Our sincere apologies for the inconvenience this has caused.