Kualo experienced a minor incident on July 2, 2026 affecting Mercutio, lasting 20m. The incident has been resolved; the full update timeline is below.
Affected components
Mercutio
Update timeline
- investigating Jul 02, 2026, 12:38 AM UTC
We are currently experiencing an issue with IMAP email on the Mercutio server. We are working to resolve this as a priority and will keep you informed at all times. Our apologies for the inconvenience that this is causing
- monitoring Jul 02, 2026, 12:43 AM UTC
We have addressed the underlying service issues, and beleive this to be resolved, though we are continuing to monitor this closely.
- resolved Jul 02, 2026, 12:58 AM UTC
This issue is now fully resolved, though we are continuing to monitor this closely. Our sincere apologies for the inconvenience this has caused.