Kualo experienced a minor incident on June 21, 2026 affecting Angelo, lasting 1h 18m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 21, 2026, 02:36 PM UTC
We are currently experiencing a server wide outage on the Angelo server. We are working to resolve this as a priority and will keep you informed at all times. Our apologies for the inconvenience that this is causing
- identified Jun 21, 2026, 03:07 PM UTC
Our investigation has identified this as a hardware-level issue on the physical node hosting the Angelo server. Our engineers are working directly with our data centre to resolve it, and remediation is actively underway.In parallel, we are preparing contingency measures so that we can restore service promptly should the hardware fault require it. We’re treating this with the highest priority and will provide a further update shortly. We apologize again for the disruption and thank you for your continued patience.
- monitoring Jun 21, 2026, 03:46 PM UTC
We have addressed the underlying service issues, and beleive this to be resolved, though we are continuing to monitor this closely.
- resolved Jun 21, 2026, 03:54 PM UTC
All services are operational and the incident is now considered resolved. Please open a support ticket should you have any ongoing issues so we may review.