Kualo incident

MySQL Outage

Minor Resolved View vendor source →

Kualo experienced a minor incident on May 11, 2026 affecting Viola, lasting 38m. The incident has been resolved; the full update timeline is below.

Started
May 11, 2026, 01:30 PM UTC
Resolved
May 11, 2026, 02:08 PM UTC
Duration
38m
Detected by Pingoru
May 11, 2026, 01:30 PM UTC

Affected components

Viola

Update timeline

  1. investigating May 11, 2026, 01:30 PM UTC

    We are currently experiencing an issue with MySQL on the Viola server. We are working to resolve this as a priority and will keep you informed at all times. Our apologies for the inconvenience that this is causing

  2. monitoring May 11, 2026, 01:50 PM UTC

    We have addressed the underlying service issues, and beleive this to be resolved, though we are continuing to monitor this closely.

  3. resolved May 11, 2026, 02:08 PM UTC

    This issue is now fully resolved, though we are continuing to monitor this closely. Our sincere apologies for the inconvenience this has caused.