Kualo experienced a minor incident on May 11, 2026 affecting Viola, lasting 20m. The incident has been resolved; the full update timeline is below.
Affected components
Viola
Update timeline
- investigating May 11, 2026, 01:30 PM UTC
We are currently experiencing an issue with POP email on the Viola server. We are working to resolve this as a priority and will keep you informed at all times. Our apologies for the inconvenience that this is causing
- monitoring May 11, 2026, 01:32 PM UTC
We have addressed the underlying service issues, and beleive this to be resolved, though we are continuing to monitor this closely.
- resolved May 11, 2026, 01:50 PM UTC
This issue is now fully resolved, though we are continuing to monitor this closely. Our sincere apologies for the inconvenience this has caused.