Kualo incident

Email Issues

Minor Resolved View vendor source →

Kualo experienced a minor incident on May 5, 2026 affecting Olivia, lasting 46m. The incident has been resolved; the full update timeline is below.

Started
May 05, 2026, 02:47 AM UTC
Resolved
May 05, 2026, 03:33 AM UTC
Duration
46m
Detected by Pingoru
May 05, 2026, 02:47 AM UTC

Affected components

Olivia

Update timeline

  1. investigating May 05, 2026, 02:47 AM UTC

    We are currently experiencing an issue with POP email on the Olivia server. We are working to resolve this as a priority and will keep you informed at all times. Our apologies for the inconvenience that this is causing

  2. monitoring May 05, 2026, 03:17 AM UTC

    We have addressed the underlying service issues, and beleive this to be resolved, though we are continuing to monitor this closely.

  3. resolved May 05, 2026, 03:33 AM UTC

    This issue is now fully resolved, though we are continuing to monitor this closely. Our sincere apologies for the inconvenience this has caused.