Kualo experienced a minor incident on May 2, 2026 affecting Bianca, lasting 26m. The incident has been resolved; the full update timeline is below.
Affected components
Bianca
Update timeline
- investigating May 02, 2026, 01:45 PM UTC
We are currently experiencing an issue with email sending on the Bianca server. We are working to resolve this as a priority and will keep you informed at all times. Our apologies for the inconvenience that this is causing
- monitoring May 02, 2026, 01:56 PM UTC
We have addressed the underlying service issues, and beleive this to be resolved, though we are continuing to monitor this closely.
- resolved May 02, 2026, 02:11 PM UTC
This issue is now fully resolved, though we are continuing to monitor this closely. Our sincere apologies for the inconvenience this has caused.